Shipping policy

The shipping policy is a component that offers information about delivery methods, charges, and timeframes. This components could be affected by external situations as COVID -19 that our store Azur by Sole is not responsible and have no control of it. 

Delivery Options

We deliver worldwide subject to the carrier can deliver to address submitted. Some carriers can not deliver to a P.O. Box. This terms vary depending of states or nation and product selected. The company will not be responsible for incomplete or erroneous addresses provided by the customer. For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.

Shipping Costs & Options

Shipping rates are Flat-Rate depending of the total cost of buying products. We offers a Flat-Rated Shipping of $4.99 in a spending scale of $0.00 to - $ 49.99 and Free shipping to scale $ 50.00 or over. It is important to advise that we can change this charges without notifications at any time. 

Customs & Duties 

International shipping may be subject to taxes and customs imposed by their home country. This costs are the customer’s entire responsibility which can vary depending on the destination country. 

Delivery Timeframes & Handling Time

We estimated a delivery timeframes of 15-30 days after purchased is processed and handling time of 3-5 business day. Its is important to declare that delays are possible and timescales are merely estimates. The store Azur by Sole won't be liable for lost or taken items, for delays or any harm to the item or its bundling brought about by the climate, the handle of the postal service, or during delivery process. The organization won't be liable for the devoted and severe consistence with transportation dates and won't be limited by any assurance for these reasons. 

Delivery Address

A destination address cannot be changed once an order has been placed or dispatched. If you need support please notify via email to bysolellc@gmail.com. 

Tracking

Customers will receive a tracking number by email once the order has been shipped, along with a link to the website where they can track their order.